Terms & Conditions
Booking
All bookings are subject to availability, and some dates may not be available. In this instance, alternative dates will always be offered. Try to book at least 2-3 weeks ahead. Dates will very occasionally have to be moved or cancelled if there are not enough bookings in your age category on a particular day. Although not always possible, we will try to give you 5 days’ notice if this is the case.
Cancellations
If you cancel your booking, we will give you full credit on any monies paid if you give us at least 10 days’ written notice before the booking. This credit can be used in any future booking. If you book within a week, your right to a refund is null and void. If we cannot open due to adverse weather conditions, no refund is offered, as this is out of our control. However, full credit will be offered for an alternative future date, subject to availability.
Refunds
Pre-payments are non-transferable and non-refundable on the day of your booking. No refunds are offered for any cancellations within 7 days of your booking. If members of your party fail to show up on the day, a credit can be requested for future use.
Safety briefing
Players must arrive on-site at the start time specified on your confirmation and be present for the safety briefing. Failure to attend the safety briefing can lead to your event being delayed or even cancelled, and no refund or amendment will be offered. All players agree to be bound by the safety rules. Customers who are unable to comply with the safety instructions may be excluded from the Campaign without any refund.
Car parking
Our car park is viewed by CCTV and staffed during customer arrivals and departures. However, cars are parked at the owner’s risk. Please do not leave valuables, bags, phones, etc. on show in your car; bring them into the main HQ for safekeeping.
Other
Group organisers are fully responsible for any unpaid monies left outstanding on the day of the event. You may use only paintballs supplied by Campaign on the day of your booking.
Our Health and Safety policy can be found here